Shipping policy

Shipping Policy

Last updated: [Add Date]

Thank you for shopping with Your Best Life Thailand. Please review the information below regarding shipping and delivery.

1. Digital Products, Services & Experiences

The majority of products available on our website are non-physical and therefore do not require shipping. These include, but are not limited to:

  • Tours and experiences

  • Event tickets and activity passes

  • Digital downloads (guides, itineraries, PDFs, etc.)

  • Services

  • Affiliate-offered products and experiences

Delivery Method

  • Digital products and tickets are delivered electronically via email, download link, or third-party booking platform.

  • Tour and experience confirmations are typically sent immediately or within the timeframe stated on the product page.

No physical shipment will occur for these products.

2. Print on Demand (Physical Products)

We offer a limited selection of Print on Demand (POD) physical products, such as apparel or accessories.

Fulfillment & Shipping

  • Print on Demand items are produced and shipped by third-party fulfillment partners

  • We do not stock, pack, or ship these items ourselves

  • Shipping times and delivery estimates may vary depending on:

    • Product type

    • Production time

    • Destination

    • Fulfillment partner

Estimated delivery times will be shown at checkout or on the product page where applicable.

3. Shipping Rates & Fees (POD Only)

  • Shipping costs for Print on Demand items are calculated at checkout

  • Rates depend on the fulfillment provider, destination, and item weight/size

  • Any applicable taxes or duties are the responsibility of the customer unless otherwise stated

4. International Shipping (POD Only)

Print on Demand products may be shipped internationally.

Please note:

  • International shipments may be subject to customs fees, import taxes, or duties

  • These charges are determined by the destination country and are the responsibility of the customer

  • Delivery times may be longer due to customs processing

5. Order Tracking (POD Only)

If tracking is available, a tracking number will be provided via email once your Print on Demand order has shipped.

Tracking availability depends on the fulfillment partner and shipping method selected.

6. Lost, Delayed, or Damaged Shipments (POD Only)

Because Print on Demand items are fulfilled by third-party partners:

  • Shipping delays may occasionally occur

  • Lost or damaged items should be reported to us within 7 days of delivery (or expected delivery date)

  • We will work with the fulfillment provider to investigate and assist where possible

7. Affiliate Products & Third-Party Offers

Some products or experiences promoted on our website are offered by third-party affiliate partners.

  • Shipping, delivery, and fulfillment policies for these products are governed by the partner’s terms

  • We do not control shipping times, methods, or policies for affiliate products

  • Please review the partner’s website for full shipping and delivery details

8. Questions or Support

If you have questions about delivery, shipping, or product fulfillment, please contact us at YourBestLifeThailand@Gmail.com before placing your order.

We’re always happy to help clarify what to expect.